Customer Service & Account Access

For New Customers

To begin ordering from Coastal Distributions Group (CDG):

  • Visit our Become a Customer page to register.
  • You must be a registered business and provide a valid EIN or Tax ID during registration.
  • Once approved, you’ll gain access to product pricing and ordering.

For Existing Customers

If you’ve purchased from us before:

  • Your previous username and password will no longer work on our new system.
  • Good news: Your account is already pre-registered—no need to sign up again.

How to Log In (Pre-Registered & New Accounts)

  1. Click Account in the upper-right corner of the website.
  2. Enter your email address, then click Continue.
  3. A unique login code will be emailed to you.
  4. Enter the code and click Submit to access your account.

Secure and password-free for your convenience.

Ordering & Website Notes

Website Improvements

We’re actively upgrading features to enhance your experience. Some tools may still be in progress—thank you for your patience as we continue improving.

Freight Costs

  • The freight total at checkout is estimated only.
  • Your final invoice will reflect the actual confirmed freight charge.
  • If the final shipping cost exceeds the estimate, we’ll reach out to find a solution before charging.

Minimum Order Quantity (MOQ)

  • If available quantity is less than a full case pack, it cannot be added to your cart at this time.
  • Contact your sales representative to manually add these items if needed.

Product Images

  • Some product images may take up to 24 hours to display after an item becomes available.
  • If you need an image that’s not visible yet, email us and we’ll assist promptly.

Need Assistance?

If you’re having trouble logging in, ordering, or don’t know your account number, please reach out:

Email: hello@coastaldistributions.com
Call: +1-281-786-0030